We do not accept returns for any reason other than damaged or defective items. All sales are final.

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2. If you receive a damaged or defective item, please follow these steps:
* Video Evidence: Upon receiving your package, immediately record a video of the unboxing process. Ensure that the video clearly shows the condition of the package and the item inside.
* Notification: Contact our customer service team within 24 hours of delivery to report the damage or defect. Send the video evidence to WhatsApp and email ( which is given in contact us section) as part of your notification.
* Verification and Resolution: Once we receive your video evidence and notification, we will review the information and determine the appropriate resolution. If the damage or defect is confirmed, we will arrange for a replacement or issue a refund as applicable.

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Important: If you provided your email ID while placing the order, you can track it using the steps above. If you did not use an email ID during your order, tracking will not be available.

You can easily track your order by logging into your account. Simply follow these steps:
1. Login your account using the email ID you used to place your order.
2. Navigate to the “My Orders” section in your account.
3. Select your order to view its current status and tracking details.

The item must be in its original packaging and condition for any claims to be considered.

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For any questions or concerns regarding our return policy, please contact our customer service team by shabags07@gmail.com and +91 87996 02607.